Gold Medal TMS Software System Support
Every UltraShipTMS program includes dedicated training and support resources for the lifetime of the engagement – at no extra charge! Leverage the expertise of UltraShipTMS’s in-house team of logistics and transportation experts to ensure the most effective utilization and maintenance of the TMS software system. Read the press release about UltraShipTMS’s “Support Department of the Year” recognition.
Many competitive solutions seek to place the burden of ensuring TMS success on the customer by applying a “train-the-trainer” approach to educating users on the functionalities of the solution – training select client users who then relay the information to the rest of the client user-base. UltraShipTMS users enjoy unfettered access to training resources – whenever they’re needed – for the life of the program.
Thorough UltraShipTMS training is provided to all users of the system including all users, carriers and vendors.
Full-time, US-based Support
Many competitive solutions deliver inadequate support hosted at call centers in low-cost labor markets. UltraShipTMS solutions include 24/7/365 support for all users, hosted in our New Jersey headquarters by members of our expert logistics and IT teams.