Transportation Management Software Solution Provider Honored at American Business Awards Ceremony, Earning ‘Customer Service Department of the Year’ Recognition
Fair Lawn, NJ – June 16, 2014 – UltraShipTMS was presented with a Gold Stevie® Award in the ‘Customer Service Department of the Year’ category during The 12th Annual American Business Awards in Chicago last Friday night. The win bookends the acclaim earned by UltraShipTMS in last year’s Stevies competition wherein Ultra’s LoadFusion Optimizer took the gold in the category of ‘Transportation Product of the Year’. This latest award demonstrates that the UltraShipTMS solution is exceptional for the service it delivers in addition to the software it includes.
The 2014 American Business Awards are presented at two awards events; Friday’s banquet in Chicago, and later this year at the New Products & Tech Awards event which will take place on Friday, September 12th in San Francisco. UltraShipTMS is also in the running for gold at the upcoming tech awards event in San Francisco; having earned “finalist” status for a nomination in the ‘IT Department of the Year’ category for the development team behind the SaaS- based transportation management system.
Client Services and Support Department leader, Shannon Potter was quick to share the credit for acclaim with the members of his team saying, “When a transportation management automation issue or question arises at any hour, in any time zone, our customers call their Client Services partner. The client speaks with the same assigned resource(s) they’ve known – by name – since the very first day of the solution implementation ensuring any challenges are quickly overcome. This award is for each and every one of the dedicated and tireless members of our team. No one works harder than these guys and they deserve this recognition.”
UltraShipTMS President, Nicholas Carretta added, “It is our goal to provide service and support at levels unmatched in the logistics software market. Perfection is a goal that is often pursued but rarely attained. We’re proud to have earned the validation of the Stevies judges and it feels good to know our efforts to deliver a capable and dependable customer service experience to our clients have not gone unnoticed.”
The American Business Awards producers confirm more than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.