Your TMS Sucks! Here’s Why and What You Can DO About it

We hate to be the harbinger of bad news but we’re pretty sure your current TMS solution sucks and it is having negative ramifications for your entire organization.  You’re probably saying to yourself, “I don’t feel like my TMS is horrible.”  The truth though, is that you may not think so kindly of your solution once you’ve compared it to better options.  Here are some of the ways your TMS sucks and how engaging a better solution could improve your transportation logistics and boost your company’s competitive advantage.

Your TMS doesn’t support rate benchmarking. Sure, most solutions capture rate data and can run reports to show spend by lane.  However, there’s only one TMS we know of that allows planners to set benchmark rates in each lane and shows the benchmark alongside all approved carriers in the lane during manual tendering/spot bidding?  How much are you wasting by making manual tenders with your TMS, unaided by real-time, side-by-side rate benchmarking?  See this video from the provider who does deliver this feature.

Your TMS still requires too much manual intervention to manage exceptions in the freight payment process.  Sure, reducing manual invoice processing by 50% to 60% sounds good compared to a fully manual freight payment/audit process.  But wouldn’t 75% to 90% automation be better?  Dig this video showing how a leading TMS innovator helps attain an “exception only” intervention environment.

Your TMS demands a near constant stream of updates/upgrades requiring some level of interruption to your business.   You think just because you’ve implemented one of the most popular solutions out there that you’ve got the best solution?  Truth is, the fastest growing providers are struggling to keep their code base consistent between their burgeoning list of customers (many of whom aren’t even shippers but 3PLs).  Sadly, many of the updates do nothing to improve your operational efficiency. Instead they are a drag on your resources and ability to focus on your core business.

Your TMS Is too sprawling to adequately address your specific needs and it is up to you to achieve effective configuration.  You think because you bought TMS from one of the world’s largest software companies you’re getting the best?  Read this post on why bigger isn’t always better (and is often worse).

Your TMS charges by transaction volume.  So, even though it may be delivered in the cloud, the transaction-based pricing model prevents you from capturing the cost savings promised by SaaS delivery in the first place.

Your TMS hides total cost of ownership by charging a premium to train new employee/users, carriers, vendors, etc.  Training is only available at a premium cost and as your program ages, it either costs a significant amount to keep your staff up to date, or you simply enjoy less effective TMS utilization.

Your solution doesn’t offer native functionality to extend the benefits of TMS beyond the transportation element.  Solutions providing functional benefits to warehousing, finance, IT and other non-transportation departments – things like YMS, freight payment and audit and optimization engines – must be purchased/licensed from third parties and “bolted on”.  They’ll never work as seamlessly as they do when they’re all developed by one provider and delivered as a comprehensive platform.   This eBook illustrates how a superior solution drives significant value to stakeholders across the organization.

Want to know what you can do about transitioning from a TMS that sucks to a TMS that rocks?  Request a demo of UltraShipTMS today.

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